FAQ

WHEN WILL YOU SHIP MY ITEMS?

All items are subject to a handling period before they are dispatched.

🖤Each order is custom printed just for you
🖤Most orders ship out within 3-8 business days. 
🖤If you order multiple items, they might arrive in separate packages.
🖤When your order ships, you’ll receive your tracking info in the email. In the unlikely event that the order is lost in transit, please contact me for a replacement.
🖤Please note that as each order is custom printed, I am unable to offer order cancellations. However, in the unlikely event that the order arrives damaged, please contact me for a replacement.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be

sent in separate packages, even if you've specified combined shipping.

Please keep this in mind when receiving deliveries.

WHAT IS THE REFUND/RETURN POLICY?

Please refer https://enchantedsymbols.com/pages/refund-policy

If you have any other questions, please do email us!